Airport Kiosk System Market size is projected to reach USD 4.7 Billion by 2032, growing at a CAGR of 9% during the forecast period 2024-2032

Airport Kiosk System Market Size

Airport Kiosk System Market size was at USD 2.2 Billion in 2023 and is expected to grow to USD 4.7 Billion by the year 2032, growing at a rate of 9% CAGR during the forecast period 2024-2032.

A silent revolution is sweeping through the experience of a traveler in a busy airport. Self-service airport kiosks are the way of the future, and flying is now so easy. Imagine thisYou get to the airport, your head racing with excitement and anticipation. Rather than standing in long lines, you just walk up to a welcoming kiosk. With a few screen taps, you check in, choose your seat, and even print your boarding pass. The kiosks are more than functional. They’re created with you in mind, providing a convenient and efficient means of getting through the airport. Consider, for instance, Houston Airport’s BOOKLink kiosk. It’s almost like having a mini library in the palm of your hand. Surf through an extensive range of books, or explore the universe of audiobooks and e-books. It’s a fantastic way to while away the hours waiting for your flight or unwind after a long flight. With airports around the globe trying to provide an effortless and pleasurable experience to passengers, self-service kiosks are witnessing a boom. They’re not mere machines; they’re today’s wonders that make air travel simpler and cozier for everyone.
The growth of mobile phones drives the airport kiosk system market as airports incorporate sophisticated self-service solutions. As a result of the use of portable devices becoming ubiquitous, these kiosks provide handy features like mobile check-in, boarding passes, and access to information. For example, in April 2023, Alaska Airlines introduced a Mobile-only Check-in System, making the passenger’s journey streamlined. Passengers can check-in, get boarding passes, and view vital flight information solely on their mobile devices. This innovation boosts efficiency and complies with the changing trend of digital solutions for hassle-free air travel experiences.

Airport Kiosk System Market Report Attributes
Report Attribute Details
Base Year 2023
Airport Kiosk System Market Size in 2023 USD 2.2 Billion
Forecast Period 2024 to 2032
Forecast Period 2024 to 2032 CAGR 9%
2032 Value Projection USD 4.7 Billion
Historical Data for 2018 to 2023
No. of Pages 200
Tables, Charts & Figures 213
Segments covered Component, Type
Growth Drivers:
Growing need for self-service solutions at airports
Fast expansion of air travel worldwide
Growing uses of airport kiosks
Robust government efforts for customer experience improvement
Pitfalls & Challenges
High expense involved with airport kiosks
Cybersecurity issues
The exorbitant prices of airport kiosks are a major challenge in the airport kiosk system market. The acquisition, installation, and upkeep of these sophisticated self-service systems require huge capital outlays. Budget limitations could limit their mass adoption, particularly by smaller airports. Market participants are countering this challenge by developing cost-efficient kiosk designs and investigating scalable solutions to make these systems more affordable & appealing to more airports.
Airport Kiosk System Market Trends
Imagine thisyou’re at the airport, about to board for your next adventure. Rather than rummaging for your passport and boarding pass, you just approach the kiosk, the device takes your face or fingerprint scan, and voilà! You’re checked in, no papers required. This is the magic of biometric authentication, a winner that’s simplifying airport check-ins. It’s secure, quick, and extremely convenient. In addition, it is also safer and more effortless flying for travelers. Look at Changi Airport in Singapore. They’ve recently implemented a system where you can fly right through departures without the need for a passport. You just present your face, and off you go. It’s a movie moment come to life, and it’s turning traveling much less stressful. Biometric identification is the airport check-in of the future. It’s a frustration-free, smooth way to have you on your way with a smile. So, next time you’re traveling at an airport, take a peek at those biometric kiosks. They’re the secret to a hassle-free, high-tech travel experience.

The increasing trend of self-baggage tagging is transforming the airport experience by tapping into self-service kiosks. Travelers can tag their bags independently, cutting wait times and accelerating check-in. This new technology increases operational efficiency, simplifies processes, and reduces waiting times, offering a more convenient & time-saving experience for passengers. Self-baggage tagging not only solves check-in counter congestion but also resonates with the industry’s quest for automation and self-service solutions for a seamless & more passenger-friendly airport experience.

Airport Kiosk System Market Analysis
Discover more about the major segments defining this market

On the basis of component, the market is segmented into hardware, software, and services. The hardware segment held approximately 60% market share in 2023 and is expected to increase because of continuous technological upgrades & the requirement for strong, efficient hardware components. With the incorporation of new-age technologies such as biometric authentication and touchless interfaces, there is a need for enhanced and advanced hardware. Moreover, the adoption of multifunctional kiosks and sustainability initiatives necessitate innovative & long-lasting hardware solutions, which will drive the anticipated growth in this segment.
When it comes to airport kiosks, there’s a whole range of optionscheck-in kiosks, passport control kiosks, self-service kiosks for various needs, bag drop kiosks, and even retail kiosks. Out of all these, check-in kiosks have been really popular, making up about 33% of the market in 2023. And guess what? They’re only getting more popular because airports want to make things easier for passengers. With increasing numbers of people flying, airports are purchasing self-check-in kiosks to minimize queues and accelerate the process. For instance, Vietnam’s Da Nang International Airport just installed some self-check-in kiosks for Korean Air customers. The kiosks make it absolutely easy for passengers to check in by themselves, which shortens queues and makes the entire airport process easy.

North America is witnessing growth in the airport kiosk system market. The market share of the region stood at approximately 36% in 2023 and is poised to grow during the forecast period. Growth is driven by more air travel, new technology, and high emphasis on improving passenger experiences. Advanced kiosk solutions are being implemented in the airports of the region to simplify check-ins, enhance security protocols, and provide easy services. The need for touchless technologies and biometric authentication is in line with the region’s focus on innovation, which is driving the expected growth of the industry in North America.

Airport Kiosk System Market Share

Major players operating in the airport kiosk system industry are

• Amadeus IT Group SA
• Embross Group
• Innovative Travel Solutions
• KIOSK Information Systems
• Marcus Pedersen Ap
• Materna IPS GmbH
• NCR Voyix Corporation
• Olea Kiosks Inc.
• RTX Corporation
• SITA